Power outage hits Arizona Department of Economic Security
BY:
Published: November 9, 2012 at 2:18 pm
State officials say a power outage disabled telephones and computer systems in the Arizona Department of Economic Security Data Center for almost four hours.
Friday’s outage also limited internet access for State Capitol mall employees of the Department of Corrections and Department of Education.
Officials don’t know what caused the 7:30 a.m. power outage. Main power to the DES Data Center at 11 a.m.
The DES and state Department of Administration are implementing recovery procedures to restore all systems by Friday afternoon. Officials say internet connections have been restored for both the DOC and the administration department.
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One Response to “Power outage hits Arizona Department of Economic Security”
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November 15th, 2012 at 3:30 pm
Actually, this is still going on. And they are replacing two servers. And do not know when their service will be restored. 800 numbers and local numbers are out. Unemployment Federal Tier applications/filings are not able to be processed. They can’t even put a notice on their home page to let people know what’s going on, and not to panic. Nor can they tell them when personnel will catch up with claims.
Please note that the Federal Tier claims are faxed in, scanned, and must be followed by a call from the claimant to DES if they are to be processed. Archaic to say the least. And the phones are dead, as are the computers.
Considering how many people this effects, I’m surprised you can’t report on it more extensively.